Head of Client Services Department

Detail

Work pattern : Full Time

Number of receptions : 1 position

Location : Bangkok(Yan Nawa)

Salary (Baht) : Negotiable

Holiday : Saturday, Sunday

Working hours : 08:30 - 17:30

Other work : Not specified

Responsible

• Lead vehicle support team to completes rental transactions and agreements for customers following established guidelines and procedures.
• Determine and manage the scope of the repair or maintenance for car rental, prioritize the work repair orders and communicate the information to customer
• Initiate sells programs and services to customers in an effort to maximize sales opportunities and meet goals set by management.
• Reviews completed contracts with customers to verify accuracy of information and explains rates and charges.
• Completes transaction procedures for returned vehicles and verifies accuracy of closing calculations including manage car disposal process
• Audits closed contracts to ensure accurate charges for refueling, applicable taxes, etc
• Solves problems raised by customers using sound judgment within applied empowerment guidelines and company policy
• Monitor and analyst car inventory and availability to ensure all car fully utilization
• Coach staff to ensure they hold the necessary skills and have the correct procedures and policy to provide services consistent with the Company’s values
• Supports management with the development and implementation based on business demands and transaction levels
• Review ongoing performance results to targets
• Coordinate with related parties and work with Management as assigned
• Other responsibilities as assigned

Qualification

Gender : Male

Age(Yr) : 40 - 45

Education Level : Bachelor's Degree - Master's Degree

Experience(Yr) : 5 - 10

other : Not specified

More qualification

• At least 5 years’ experience in auto leasing or rental car business is required.
• Strong ability to analyze used car market situation
• Excellent in cost & budget planning and analysis
• MS Office Excel (V-Look up, Pivot table)
• Good English (Report, document tasks)
• Proactive, good communication and interpersonal skills

Benefit

• Dental insurance
• Five-day work week
• Life insurance
• Performance bonus

Interested in applying for this position, please contact

Contact Name : Kasidej Sawatwatch

Contact Phone : 022962363

How to apply

Receive application via JOBBKK.COM

• [email protected]