General Manager (Hostel & Café)

Detail

Work pattern : Full Time

Number of receptions : 1 position

Location : Bangkok(Bang Rak)

Salary (Baht) : 33,000 - 45,000

Holiday : Not specified

Working hours : As Specified Company

Other work : Not specified

Responsible

• Oversee daily operations of the hostel and café, ensuring smooth coordination and service standards.
• Develop and implement SOPs to maintain consistent quality and efficiency.
• Monitor maintenance, cleanliness, safety, inventory, and procurement with effective cost control.
• Ensure excellent guest and customer experience, handling feedback and complaints professionally.
• Plan initiatives to improve guest satisfaction and encourage repeat business.
• Manage budgets, revenue, expenses, and overall financial performance.
• Analyze KPIs and implement strategies to maximize profitability.
• Develop promotions, packages, and revenue-enhancing activities.
• Prepare monthly financial reports and lead performance review meetings.
• Recruit, train, schedule, and supervise hostel and café staff.
• Provide coaching, performance evaluations, and build a positive team culture.
• Drive sales, marketing, partnerships, and growth strategies to strengthen brand presence.

Qualification

Gender : Not specified

Age(Yr) : 25 - 40

Education Level : Bachelor's Degree - Master's Degree

Experience(Yr) : 3 - 5

other : Not specified

More qualification

• Proven experience in hospitality management, preferably in hostels, hotels, or cafés.
• Strong leadership and team management skills.
• Knowledge of budgeting, financial reports, and cost control.
• Excellent communication and problem-solving abilities.
• Familiarity with OTA platforms (Booking.com, Agoda, Hostelworld) and café POS systems.
• Knowledge of Channel Manager systems (e.g., Cloudbeds) and WongnaiPOS is a plus.
• Marketing and social media management experience is an advantage.
• Ability to work flexible hours, including weekends and evenings.

Benefit

• Overtime pay

Interested in applying for this position, please contact

Contact Name : วรัญญา

Contact Phone : 0859142121

How to apply

Receive application via JOBBKK.COM

• [email protected]