Customer Relations Officer

Detail

Work pattern : Full Time

Number of receptions : 1 position

Location : Bangkok(Bang Khun Thian)

Salary (Baht) : Negotiable

Holiday : Not specified

Working hours : 08:00 - 17:00

Other work : Not specified

Responsible

• Responsible for providing product information and usage instructions via telephone, Line Official, Facebook, Email, and Website.
• Responsible for answering inquires and coordinating to resolve product issues for customers via telephone, Line Official, Facebook, Email, and Website.
• Responsible for selling spare parts and finished products.
• Responsible for receiving product and service complaints from customers, analyzing the issues, and coordinating with relevant departments to ensure resolution.
• Responsible for providing correct advice on spare parts purchases to customers
• Responsible for receiving orders, verifying spare part order details, tracking order status, and providing regular updates to customers.
• Checking payment transfer evidence provided by customers.

Qualification

Gender : Not specified

Age(Yr) : 25 - 30

Education Level : More than Bachelor's Degree

Experience(Yr) : 1 - 2

other : Not specified

More qualification

• Graduated with Bachelor's degree in Management, Marketing, Public Relations or any related fields.
• At least 1-2 years of work experience in communication-related roles. (If you have experience in customer service or social media interaction, it would be an advantage.)
• Proficient in English (listening, speaking, reading, and writing) would be an advantage.
• Have a computer skills.
• Has a passion in customer service.
• Strong communication and coordination skills.
• Able to analyze and solve problems.
• Alertness for work and good interpersonal skills.
• Has patience and be able to control your emotions, and be able to work well under pressure.

Benefit

• By agreement of the company

Other Benefits

1. Dental welfare 2,000 baht per year.
2. Provident Fund
3. Scholarship/ education allowance
4. Social security
5. Employee's uniform
6. Funeral payment support
7. Annual bonus

Interested in applying for this position, please contact

Contact Name : คุณชนากานต์

Contact Phone : 02-8962400 ต่อ 190

How to apply

Receive application via JOBBKK.COM

• [email protected]