Customer Service Executive

Detail

Work pattern : Full Time

Number of receptions : 1 position

Location : Chiang Mai(san kamphaeng)

Salary (Baht) : Negotiable

Holiday : Sunday

Working hours : 08:30 - 17:30

Other work : The production works every Saturday, office used to work every second Saturday.

Responsible

• Manage assigned customer accounts
• Internal communication with engineering, purchasing and planning teams to ensure the customers' demands are met and surpassed
• Handle all communications with your customers, via phone, e-mail and face-to face visit
• Organize customer visit: presentation etc.
• Using the SAP system to process customer orders, including:
• Quotations
• Frame Contracts
• Order Confirmations
• Order Follow Up (inter-departmental communication)
• Shipment Planning
• Open Order Management
• Forecasting/Order Projections
• Prepare documents and correspondence for RMA, credit note and service complaints
• Develop new business opportunities with current accounts and assist with customer acquisition
• Assist technical sales and engineers on quotations
• Follow-Up on quotes to ensure that quotations turn into orders
• Track on-time delivery statistics and incoming orders from assigned customers.
• Maintain positive relationships with customers to ensure high customer retention

Qualification

Gender : Not specified

Age(Yr) : 18 ปีขึ้นไป

Education Level : Bachelor's Degree - Master's Degree

Experience(Yr) : 2More than

other : Require TOEIC

More qualification

• At least Bachelor’s Degree in Business Administration or Engineering background in Electronics would be an advantage.
• Excellent command of French and German (both written and spoken)
• Experience in customer service / sales 2-3 years will be advantage.
• Strong communication skills.
• SAP knowledge would be advantage.
• Language Skill of an advantage: German, French (both written and spoken) and Or CHINESE.

Benefit

• Flexible working hours
• Overtime pay
• Performance bonus
• Transportation allowance
• Social Security

Interested in applying for this position, please contact

Contact Name : HR Recruitment

Contact Phone : 053371000#2407

How to apply

Receive application via JOBBKK.COM

• [email protected]