Customer Relationship Manager

Detail

Work pattern : Full Time

Number of receptions : 1 position

Location : Chiang Mai(san kamphaeng)

Salary (Baht) : Negotiable

Holiday : Sunday

Working hours : 08:30 - 17:30

Other work : The production works every Saturday, office used to work every second Saturday.

Responsible

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Identify way to work more efficiently and reduce waste-Manage team of customer executives.
• Set annual and quarterly targets for each Customer Service Executive.
• Set incoming order and growth targets & assure these are met, if not met understand the reason & provide plan to keep on track.
• Provide customer service executives tools to meet those targets.
• Resolving customer complaints quickly and efficiently.
• Looking after a few strategic accounts.
• Expanding the customer base/ assist with customer acquisition.
• Identify accounts with growth potential.
• Coordinate, take part & prepare for annual business Reviews with customer, (Business Development, OTD, Quality performance, general review of customer service & other feedback).
• Coordinate, take part & prepare for annual Business Reviews with customers - Liaise with international Sales (i.e. French, Swiss) to meet Strategic Sales Plan.

Qualification

Gender : Not specified

Age(Yr) : 18 ปีขึ้นไป

Education Level : Bachelor's Degree - Master's Degree

Experience(Yr) : 4More than

other : Require TOEIC

More qualification

• Liaise with engineering purchasing, and planning teams to ensure the customer’ demands are met, and surpassed Experience requested: 5-6 years’ experience, 2-3 years of which have been completed in a managerial position.
• Electronic manufacturing or manufacturing experience preferred.
• SAP knowledge or experience in other ERP system.
• International experience and additional language (i.e German language, French,Chinese).
• Problem-Solver
• Can do’ attitude
• Interpersonal & Intercultural skills
• Positive attitude
• Someone who works well under pressure
• Decision- makers & people who want to move something
• Strong at relationship building
• Continuous improvement i.e. self-development
• Negotiation & Sales Skills
• Language Skills beneficial.

Benefit

• Flexible working hours
• Overtime pay
• Performance bonus
• Transportation allowance
• Social Security

Interested in applying for this position, please contact

Contact Name : HR Recruitment

Contact Phone : 053371000#2407

How to apply

Receive application via JOBBKK.COM

• [email protected]