IT System and Network Manager

Detail

Work pattern : Full Time

Number of receptions : 1 position

Location : Bangkok(Din Daeng)

Salary (Baht) : Negotiable

Holiday : Saturday, Sunday

Working hours : 09:00 - 18:00

Other work : Not specified

Responsible

- Provide direction and assign priorities to the solutions team
- Maintain and promote effective customer service relationships with users, business owners, and agency staff to inform them of services offered or issues with citizen solutions.
- Provide recommendations to users by identifying their technology challenges and offering solutions to meet their business needs
- Oversee and make recommendations based on trends with issues from customers on functionality for citizen solutions across the enterprise and statewide
- Develop and align strategies based on performance metrics and business requirements.
- Manage customer expectations and negotiate solutions to complex problems with customers and vendors
- Develop objectives for the assigned team to measure and improve organizational efficiency and performance.
- Determine appropriate allocation of budgeted funds within the functional area to ensure that highest priority projects have sufficient monetary resources.
- Review and approve staffing, cost, revenue, and timelines needed to complete projects to meet the strategic plan of the organization.
- Review and prioritize distribution of resource allocation to ensure alignment with state-wide goals and vision.
- Design and deliver an ambitious new strategy to transform and upgrade their existing Infrastructure.
- Evaluate the existing workforce against current and future service offerings.
- Develop and maintain individual performance plans to evaluate team members’ performance and adhere to the state’s performance evaluation policies.
- Communicate status of responsibilities with management, peers, subordinates, and customers via verbal and written mediums.

Qualification

Gender : Not specified

Age(Yr) : 30 ปีขึ้นไป

Education Level : Bachelor's Degree - Doctor's Degree

Experience(Yr) : 6More than

other : Not specified

More qualification

- Experience within a high-volume Help Desk or Call Center environment.
- Experience in IT Infrastructure, IT Security, Virtual machines, Cloud Technology, and Server Management
- Excellent interpersonal, written, and verbal communication skills
- Excellent time management, organization, and prioritization skills
- Experience in Call Center would be highly beneficial, as would knowledge of related technologies
i.e. Telephony platforms etc

Benefit

• Five-day work week
• Life insurance
• Overtime pay
• Medical insurance
• Social Security
• Work from home
• Performance bonus
• Flexible working hours
• Dental insurance
• Education allowance

Other Benefits

- TRUE Product Discount
- Social Security Fund (Thai SSO)
- Workmen's Compensation Funnd
- Accident Insurance and Group Insurance
- Strong emphasis on health, wellness, and work-life balance
*Other according to the term and conditions of the company

Interested in applying for this position, please contact

Contact Name : Chanakarn J.

Contact Phone : 02-858-5071

How to apply

Receive application via JOBBKK.COM

• [email protected]