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Siam Realty and Services Security Co., Ltd.

Siam Realty and Services Security Co., Ltd.

Business type : Services

Head of Client Services Department Urgently required

Job Location : Bangkok(Yan Nawa)

Occupation : Customer Service/CRM/Call Center Sub Occupation : Chief/Manager/Management

Work pattern : Full Time Type

Job Level : Manager

Number of receptions : 1 position

Salary (Baht) : Negotiable

working days : Monday-Friday

Holiday : Saturday, Sunday

Working hours : 08:30 - 17:30

other work : Not specified

Responsible

  • Lead vehicle support team to completes rental transactions and agreements for customers following established guidelines and procedures.
  • Determine and manage the scope of the repair or maintenance for car rental, prioritize the work repair orders and communicate the information to customer
  • Initiate sells programs and services to customers in an effort to maximize sales opportunities and meet goals set by management.
  • Reviews completed contracts with customers to verify accuracy of information and explains rates and charges.
  • Completes transaction procedures for returned vehicles and verifies accuracy of closing calculations including manage car disposal process
  • Audits closed contracts to ensure accurate charges for refueling, applicable taxes, etc
  • Solves problems raised by customers using sound judgment within applied empowerment guidelines and company policy
  • Monitor and analyst car inventory and availability to ensure all car fully utilization
  • Coach staff to ensure they hold the necessary skills and have the correct procedures and policy to provide services consistent with the Company’s values
  • Supports management with the development and implementation based on business demands and transaction levels
  • Review ongoing performance results to targets
  • Coordinate with related parties and work with Management as assigned
  • Other responsibilities as assigned
  • Qualification

    Gender : Male

    Age(Yr) : 40 - 45

    Education Level : Bachelor's Degree - Master's Degree

    Experience(Yr) : 5 - 10

    Knowledge and competence qualifications

  • At least 5 years’ experience in auto leasing or rental car business is required.
  • Strong ability to analyze used car market situation
  • Excellent in cost & budget planning and analysis
  • MS Office Excel (V-Look up, Pivot table)
  • Good English (Report, document tasks)
  • Proactive, good communication and interpersonal skills
  • Benefit

  • Dental insurance
  • Five-day work week
  • Life insurance
  • Performance bonus
  • Social Security
  • Contact

    Contact Name : Kasidej Sawatwatch

    Contact Phone : 022962363

    Company contact information

    1222 Rama III Rd., , Khwaeng Bang Phongphang, Yan Nawa, Bangkok 10290 Thailand

    Expedition


    • 205 ,89 , BRT

    • Chong Nonsi

    • Queen Sirikit National Convention Centre

    • N/A

    • N/A

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    625,5th FL.Unit D Tasniya Building,
    Soi Ramkhamhaeng 39, Pracha Uthit Road,
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