Flash Express Thailand

- Consult with line management and provide daily HR guidance - Analyze trends and metrics with the HR department - Resolve complex employee relations issues and address grievances - Work closely with management and employees to improve work relationships, build morale and increase productivity and retention - Provide HR policy guidance - Monitor and report on workforce and succession planning - Identify training needs for teams and individuals - Suggest new HR strategies

Responsible for preparing the project implementation plan, coordinating resources, promoting project implementation and delivering the implementation results on time and with quality. Implement, organize and mobilize the entire team to fully perform the tasks required. Dispatch resources according to needs, control project costs and achieve project management goals. Responsible for cross-departmental and external coordination when handling project-related matters. Responsible for customer relationship development and maintenance, assisting the company to carry out commercial tasks. Formulate various project management processes, management regulations and standardization of logistics service management. Organize internal and external training. Perform other work assigned by the company or superior. Have good execution, responsibility and curiosity in learning.

Job Roles and Responsibilities: - Operate the KAMS system to assist customers in placing orders - Answer customer business consultation, package inquiry and other questions - Contact branches, HUB and other departments to solve customer needs through work orders - Collect and sort out customer claim data, and assist in submitting if necessary - Perform other work delivered by the company or superior.

1. ตัดสินเคสการร้องเรียนจากลูกค้า เช่น ตรวจสอบจากกล้อง CCTV 2. ออกใบการทำงานผิดพลาดของพนักงาน และการเข้างานสาย 3. สรุปยอดการปรับทั้งหมดทุกเดือนของพนักงาน 4. สุ่มตรวจการทำงานของพนักงานอย่างน้อยอาทิตย์ละ 5 ครั้ง 5. สุ่มการวัดขนาดสินค้าอย่างน้อยอาทิตย์ละครั้ง