ABOUT US

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis.Serving clients around the globe, Kelly provides employment to more than 530,000 employees annually. Revenue in 2010 was $5 billion. Connect with us on Facebook, LinkedIn, & Twitter.

Kelly founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable premise: we invest in people. Today that focus benefits our customers wherever they operate around the globe - in a growing number of specialized fields. And we’ll continue to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs, both locally and worldwide.

In Thailand, Kelly partners with leading organizations and employers to provide human resources solution tailored to their business needs. People are important to us, therefore we also partner with our pool of talent throughout their career and assist them with their career growth.

Kelly can mobilize the right people, skill and technologies to help clients define and implement recruitment or HR outsourcing and consulting solutions – anywhere, anytime.

Whether you need a permanent or temporary employee, a workforce or HR solution, Kelly has a range of capabilities to help you recruit, manage and retain talent – at different levels.

Customer Service (Deputy Manager)

Detail

Work pattern : Full Time

Number of receptions : Not specify

Location : Bangkok(Sathon), Rayong(pluak daeng)

Salary (Baht) : 52,000 - 58,000

Holiday : Saturday, Sunday

Working hours : 09:00 - 18:00

Other work : Not specified

Responsible

Scope of Job
- Control operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectively

Key Roles and Responsibilities

• Control and examine service and standards of customer service staffs, including working processes, to ensure effective operations
• Schedule shifts for customer service staffs to ensure appropriate worktime
• Control overall operations and make statistic report of service use to submit to relevant functions
• Coordinate with customers and relevant functions internal and external to improve standards of service and satisfy customers
• Control and manage problems and comments to submit to relevant parties to solve, improve, respond to customer queries
• Control preparation and maintenance of equipment and facilitators in customer service areas to ensure effective use

Qualification

Gender : Not specified

Age(Yr) : 30 - 38

Education Level : More than Bachelor's Degree

Experience(Yr) : 5 - More than 10

other : Not specified

More qualification

**Accept only English CV and candidate who can speak English **

MUST

• Bachelor’s degree
• 5-8 years experiences in call center or customer service
• Has experience in managing a team with strong leadership skills including has strong in good mindset
• Good command of English both verbal and written
• Good personality, strong leadership skills, and internal/external coordinator skills

Benefit

  • Social Security
  • By agreement of the company
  • Dental insurance
  • Five-day work week
  • Free shuttle bus
  • Medical insurance
  • Life insurance
  • Overtime pay
  • Travel allowance
  • Transportation allowance
  • Performance bonus
  • Other Benefits

    - Provident Fund
    - Social Insurance
    - Meal Allowance
    - Variable bonus

    How to apply

    Receive application via JOBBKK.COM

  • [email protected]
    • CONTACT US

    Consultant

    PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

    27th Floor, Unit 2707, Empire Tower 3,
    195 South Sathorn Road, , Khwaeng Yan Nawa, Sathon, Bangkok 10120 Thailand

    Expedition


    • N/A

    • Chong Nonsi

    • N/A

    • N/A

    • N/A

    Application Methods

    • Apply by sending JOBBKK resume.

    • Apply by filling your brief profile in the form.

    • Apply by uploading resume, portfolio, etc.

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