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Bluechips Microhouse Co., Ltd.

Bluechips Microhouse Co., Ltd.

Business type : Electronic Industry

Customer Relationship Manager Urgently required

Job Location : Chiang Mai(san kamphaeng)

Occupation : Customer Service/CRM/Call Center Sub Occupation : Customer Service/customer relations(CRM)

Work pattern : Full Time Type

Job Level : Manager

Number of receptions : 1 position

Salary (Baht) : Negotiable

working days : Monday-Saturday

Holiday : Sunday

Working hours : 08:30 - 17:30

other work : The production works every Saturday, office used to work every second Saturday.

Responsible

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Identify way to work more efficiently and reduce waste-Manage team of customer executives.
  • Set annual and quarterly targets for each Customer Service Executive.
  • Set incoming order and growth targets & assure these are met, if not met understand the reason & provide plan to keep on track.
  • Provide customer service executives tools to meet those targets.
  • Resolving customer complaints quickly and efficiently.
  • Looking after a few strategic accounts.
  • Expanding the customer base/ assist with customer acquisition.
  • Identify accounts with growth potential.
  • Coordinate, take part & prepare for annual business Reviews with customer, (Business Development, OTD, Quality performance, general review of customer service & other feedback).
  • Coordinate, take part & prepare for annual Business Reviews with customers - Liaise with international Sales (i.e. French, Swiss) to meet Strategic Sales Plan.
  • Qualification

    Gender : Not specified

    Age(Yr) : 18 More than

    Education Level : Bachelor's Degree - Master's Degree

    Experience(Yr) : 4More than

    Knowledge and competence qualifications

  • Liaise with engineering purchasing, and planning teams to ensure the customer’ demands are met, and surpassed Experience requested: 5-6 years’ experience, 2-3 years of which have been completed in a managerial position.
  • Electronic manufacturing or manufacturing experience preferred.
  • SAP knowledge or experience in other ERP system.
  • International experience and additional language (i.e German language, French,Chinese).
  • Problem-Solver
  • Can do’ attitude
  • Interpersonal & Intercultural skills
  • Positive attitude
  • Someone who works well under pressure
  • Decision- makers & people who want to move something
  • Strong at relationship building
  • Continuous improvement i.e. self-development
  • Negotiation & Sales Skills
  • Language Skills beneficial.
  • More qualification

  • Required TOEIC
  • Benefit

  • Flexible working hours
  • Overtime pay
  • Performance bonus
  • Transportation allowance
  • Social Security
  • By agreement of the company
  • Contact

    Contact Name : HR Recruitment

    Contact Phone : 053371000#2407

    Company contact information

    155 Moo 5 , Chae Chang, san kamphaeng, Chiang Mai 50130 Thailand

    Expedition


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