The Embassy of Canada will accept the application through the Embassy’s recruitment platform only. **DO NOT click “Apply now" on Jobbkk advertisement page.**

APPLY USING THIS LINK: https://international8.hiringplatform.ca/215622-consular-coordinator/960680/en

For more information on this position and for instructions on how to apply, visit: https://staffing-les.international.gc.ca/en/careers/consular-coordinator-bngkk-bc029d1f-en

The Consular Coordinator works in a team environment under the general supervision of the Program Manager and the Consular Officers. The Consular Coordinator provides diverse, challenging and policy-driven front-line services to Canadians, which also requires analyzing information, reviewing documentation, and conducting data entry. The work is subject to unpredictable developments and fluctuating priorities in the following main responsibilities: providing financial and administrative support to the consular program; coordinating the citizenship certificate services, providing support to Canadian Consulates headed by a Honorary Consul, responding to emergency situations involving distressed Canadians and/or disturbing situations; researching, collecting and/or verifying information on a range of files and cases related to the consular program; delivering consular, passport, and notarial support services; processing passport and citizenship applications; as well as working with various (local and/or Canadian) authorities in support of clients.

Occasional travel and overtime may be required.

Candidates must be able and committed to work additional hours as required, and on short notice, which may include evenings and weekends.

Working hours are 37.5 hours per week, Monday to Thursday, 07:30 to 16:15 with a 45 minute lunch break, and Friday from 7:30 to 13:00. Saturdays and Sundays are rest days.

Flexible work hours may be required to meet operational requirements.

Conditions of Employment Conditions of employment must be met prior to appointment and maintained throughout the duration of employment.

Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.

Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

Other conditions of employment: o Must successfully obtain Passport Certification (training provided) to deliver the Passport Program.

Health assessment may be requested at the discretion of the Head of Mission

Gender : Not specified

Age(Yr) : Unlimited

Education Level : Bachelor's Degree

Experience(Yr) : 5

Knowledge of both Thai and Canadian government organizations and policies relevant to assisting Canadian citizens with routine matters, in times of distress, or during a crisis / emergency situation.

Working with others and horizontal leadership

Judgement and discretion

Initiative and action orientation

Resilience and adaptability

Focus on quality and details

Ability to provide effective client orientation - take responsibility for client service, deescalate situations in a professional and polite manner, resolve issues and seek to reassure clients or ensure their satisfaction.

Ability to think things through - analyse key underlying elements and potential options, anticipate issues or challenges, identify trends and patterns, and select the best path of action with limited guidance when facing problematic and uncommon situations or issues.

Ability to communicate effectively and accurately, orally and in writing, in English and Thai.

Ability to organize and coordinate - set priorities for own work within general boundaries (such as deadlines or service standards), coordinate the work of others and/or effectively coordinate the delivery of administrative services, projects, and/or events.

Ability to work under pressure, work independently as well as in a team.

Experience working in an international organization such as a diplomatic mission, multilateral organization or multinational corporation.

Knowledge of consular policies, international conventions, and international legal frameworks as pertains to consular services.

Proficiency in French, orally and in writing.

By agreement of the company

Contact Name : DC

Contact Phone : 026464300

15th Floor Abdulrahim Place,
990 Rama IV Road, Bangkok 10500
Thailand , Khwaeng Bang Rak, Bang Rak, Bangkok 10500 Thailand